Reprinting a Receipt

At any time after a sale, within 2 Business Days, a sales receipt can be reprinted on the lane that originally made the sale.

• Touch the 'Lookup - Receipt' button.

• Use the arrow keys to scroll up and down the list if necessary to find the receipt.
• Touch a Receipt number to select it.

There are five option buttons to select from.

• Reprint Receipt - Sends the selected Receipt to the POS Printer again.
  Touching 'Reprint Receipt' without first selecting a receipt, automatically reprints the last receipt.
• View Receipt - Shows the items on the Receipt and an option to print a Gift Receipt 
• Return Sale - Creates a new Invoice with all the items on the receipt returned to the store.
• Turn Receipts ON/OFF - When the option is ON (Green), receipts print automatically at the End of the sale, when OFF (red), the Cashier has an option to print the Receipt from the Change Due screen. 
• Search Old Receipts - Finds old Receipts by Receipt Number. 

Touch the ‘Cancel Lookup’ button to exit the screen without reprinting a receipt.

• Receipts are available to view for 2 business days on the POS Lanes.
• If older receipts need to be found, use the 'Search Old Receipts' button and key in the Receipt number required.  If the Lane is not using a Central database, then only sales made on the individual lane can be found,
• The Remote Reprint option only works in environments where a remote printer has been installed, and items in the sale have been designated to print to a remote printer.

When Receipt Printing is OFF.

• Void, No Sale Slips, Quotes etc still print.
• For integrated Debit/Credit Authorization systems, the authorization slips still print.

An 8.5 x 11 ‘invoice style’ receipt can be printed from the Back Office for any lane sale for any day in the past.

An additional button for an 'Reprint 8.5 x 11'' will be displayed if it is set up in Cashout - Configure Lane - Lane Options.

Gift Print Screen.

• Use 'All Items Print to print the entire receipt with all prices masked.
• Select ITems and use 'Selected Items Print' to show only items designated as 'Print'

• That data can be accessed using the Store - Sales Details - Query Transactions option at any time if the Lanes are all Central, if Remote Lanes are on the system then the data has to be polled and processed in prior to viewing.

• Select the date range that the invoice to be reprinted was in.
  Click on Compile data and a list of all sales for that period will be compiled.
• Click on a Sales Invoice to re-print, then click the 'RePrint Invoice' button.
• Send the Invoice to a printer by clicking on the printer icon at the top of the report, then choosing the printer list supplied.