Setup - Departments
Choose Setup - Store - Departments from the Main Menu.
This will open the tables setup form.
  • Every Department belongs in a parent Main Area
  • Items sold at the POS lanes will report their totals to a Department Total.
  • The Department Totals will, in turn report their totals to their parent 'Main Area'. 
  • The Department totals are used as Daily sales comparison between different product groups in the store. 
  • Department names are used in reporting e.g.  'Cleaning Supplies', 'H&B', 'Deli Cheeses'
  • Items in the same Department MUST have the same type of Tax Status.



To select a Department to edit, click on it's record on the left hand side of the form.
  • Click on the 'Save' button to Save the record.
  • To add a new record, click on the 'New' button and fill in the new Department number and description.  Click 'Save' to save the new record.
  • To remove a Department click on the 'Delete' button.  If the parent Department contains any 'child' Categories, the operation will not be allowed.
    The 'Make Button on POS' option has to be checked OFF first (Click the POS Options button to see that option). Send configuration changes to the POS before deleting Departments.  
  • Click on a 'Sort Order' option at the top of table to sort either numerically or by alpha.
Here is an explanation of the columns (field names) in the table.
  • Number - Use a unique, non zero number for the Department Number.
  • The Department ID numbers need not be sequential, but should have some rational approach, just for the sake of your own and your college's sanity down the road.
  • The Department numbers are used on the POS Lanes also for report breakdowns.
  • The Department's names and numbers are sent to the POS Lanes. POS Lanes *IMPORTANT*
  • Description- Put the Department's name in this field. The name should not exceed the length of the box you are entering it into.
  • Reports to Main Area- Make the Department a member of a Main Area.
    Choose an Area Number from the list that appears on the right.

Further Options...

Using Departments, we can save ourselves a lot of time entering data, by defaulting items in the Department to the Department settings. 

Department Defaults:

When an item is added into a Category, it takes the Category's parent Department's defaults.


  • Points Per Dollar - eStream POS systems only - set to zero for Uniwell Systems.  Determines the default amount of points that will be awarded to a Loyalty customer for items sold in that department.
  • Tax Status (All Items) - Check where applicable - Three Tax Types, -  set the tax status for each department correctly or item taxes on reports may not be calculated properly.
  • Track Customer Sales - When this flag is checked ON, all items in this department will report to a customer profile when sold at the POS.
  • All Items Discountable - The Items will be affected by Discounts and Price Levels at the POS.
  • Remote Printer - If Remote (Kitchen type) Printers are setup, choose the Remote Printer ID for items in this department to print to when sold.
Default Price Levels...

Price Levels -   5 Levels of Alternate prices are available if the Item and its Department are marked as discountable.

  • To suppress alternate pricing place  a zero in each of the two boxes, on every level. 

If a percentage figure is put on a level, then that discount will be applied when the item is sold on the POS for items in the selected department only.

If a Dollar figure is put in on a level, then that figure will be deducted from the Regualr item price when sold for items in the selected department only.

A combination of % and Dollar discount can also be used - eg. 10% off less 10 cents

  • The Price Levels can be scheduled to be applied automatically by time on a weekly calendar.
  • This is a 'Happy Hour' type concept -  click on the 'View Price Level Schedule' button to access that function.

POS Options


  • Check the 'Show Button on POS' option ON to allow the Department to be visible on the POS lanes. (Requires further setup on each Lane to make it visible).
  • POS Sort Order - Arrange the Buttons by Sort Order at the POS.  If all buttons have the same 'Sort Order' value they will be arranged alphabetically.
  • POS Button Colour - Click the button and select a colour for the button to display at the POS.
Once you have made changes to a Department - click on the 'Save' button, then click on the 'Update Department Items' button to send the changes to each item in that department.

Web Info

If the Back Office has an eCommerce extension setup (Setup - Website - Operational) then clicking on the 'Web Info button will allow you to attach a picture and a comment for the Web Site's department selection.

The 'Web Info' button will not be visible if the setup for the Website has not been completed.